Frequently Asked Questions

 

How far in advance should I place an order for my event?  I recommend at least 3-4 weeks in advance, more during the summer wedding season. I would suggest you book your order as soon as possible once you know your event date. This is your special day, so I am very careful not to overbook and only accept a few orders each week. But even if your event date is less than a few weeks away, please check with me as I sometimes have last minute openings.

How do I go about booking my event?  By this time we will have discussed your event and I will have most of your information. But when you know you'd like to proceed with your order, email me at tammyloucakes@gmail.com confirming the following information so that I can generate an agreement/deposit invoice. I require a 50% deposit to book your order. I accept Venmo and Paypal. Final payment is due 7 days prior to your event date.

  • Client name(s)

  • Event date & start time

  • The time you need the cake

  • Venue name & address (if you need it delivered)

  • Guest count

  • Cake size(s)

  • Other desserts if needed - types/quantities you would like to order (see my Flavors/Pricing page for options)

  • Cake/buttercream/filling flavors

  • Would you like to include delivery? (See below for details)​

 

Will you work with me if I am on a budget?  Because I spend hours on each custom cake and use only the best ingredients such as free range eggs, real butter and pure vanilla, I am unable to charge as little as volume-based bakeries that use mass-produced mixes and inexpensive shortening. I have a minimum order amount of $225, but I am happy to work with you on creative ways to keep the cost down as much as possible. For example, a cupcake tower or undecorated sheet cakes can be used in conjunction with an ultra custom single tier display cake. I can also use styrofoam cake tiers to make a more impressive looking cake, but since most of the cost is in the decorating of the cake, it will save typically save you only 30-40%, depending on the design.

How and when should my cake be displayed?  If your cake is buttercream it will melt if it gets too warm, or if it is in the direct sun.  Your cake should be displayed in the shade or indoors. If possible, I suggest storing the cake in the refrigerator and putting it out on display 1-2 hours before serving. If your cake is covered in fondant, it will help protect the cake beneath, but it is still sensitive to the weather. I recommend displaying it in the shade or indoors as well.

What if I am not sure how I want my cake to look?  Because design possibilities are endless, you can find inspiration almost anywhere: invitations, lifestyle pictures, your favorite artwork, clothing, color swatches, other cakes that you find on various social media. Please email me photos if you find design elements you would like me to recreate on your cake. We can discuss specific design ideas once I receive your inspiration. 

Do you offer delivery?  Yes, I offer free local delivery to Sabre Springs/Carmel Mtn. Outside the 92128 zip code, delivery is available dependent upon my availability. The delivery fee is a minimum of $25 and varies based on the distance to your event. My delivery range is San Diego County. Or you may pick up your order from my location in Sabre Springs (92128). Pick up times vary and are by appointment only. Setup of your order is also available. Please inquire for details and pricing.

If I pick up from you how do I transport my cake to the venue? The cake will be well refrigerated when you pick it up. Keep the cake box level, preferably on the floor of your car. Make sure the air conditioning is on and directed towards the cake to keep it cool. For cakes over two tiers I highly recommend getting it delivered.

Do you offer options for dietary restrictions?  While I am not a gluten or nut-free certified kitchen, and all of my cakes are made on the same equipment, I can accommodate most dietary restrictions including gluten-free, nut-free, and sugar-free, within the confines of my shared equipment.

Do you have a storefront? No, I am a home baker registered with the San Diego County Health Department which legally allows me to bake and decorate in my home kitchen. But I am available to meet you for a consultation either in-person or a video call via Skype. Consultation fees and appointment times vary. Please call or email for details.

Do you offer tastings? I offer sample packs to-go for wedding cake orders of $400 or more. They will include the flavors I bake that week and are $30 per four servings. You will need to request ahead of time and pick up your tasting sample from my location. Pick up times vary and are by appointment only.

How may I contact you for more information? Please email me at tammyloucakes@gmail.com or call/text me at (858) 472-0795. As I am usually busy baking or decorating, please allow 24 hours for me to get back to you.

San Diego (Sabre Springs), CA 92128  |  tammyloucakes@gmail.com  |  (858) 472-0795

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